Customer Reviews
Collect guest reviews in one place, respond with AI-drafted replies and analyse them by location — including sentiment analysis and a response workflow with clear ownership.
Müşteri Yorumları
Son 30 günOrtalama puan
4,6
+0,3
Yeni yorum
128
+18
Yanıtlanan
%94
Yanıt süresi
3,2 sa
-1,1 sa
“Servis çok hızlıydı, kahvaltı tabağı beklediğimden zengindi. Tek eksik masalar biraz sıktı.”
Yapay zekâ önerisi · sıcak ton
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Customer Reviews
One Inbox
Every review lands in a single list — filterable by source, location, rating and status. No switching between portals, no missed feedback.
AI Reply Suggestions
For each review the AI drafts several replies in different tones. The text stays a draft — reviewed, edited and released by a human before it goes out.
Sentiment Analysis
Every review is classified as positive, neutral or negative — so you can see how sentiment moves over time instead of watching a star average alone.
Per-Location Breakdown
Average, volume and sentiment per location — in a chain you see which site carries the brand and which one needs attention.
Response Workflow
Reviews move through clear states — new, answered, archived. Who replied and when stays on record.
Google Business Profile
The connection is built: link via OAuth, hourly sync of new reviews and replies written straight back to Google. Google API access approval is still in progress — until then the feature is not active.
Collect, respond, measure
One Inbox
AI Reply Suggestions
Sentiment Analysis
Per-Location Breakdown
Ready to get started?
Pick the plan that fits your locations and get started.